Terms of service
Terms of Service
This website is operated by SerenSkin. Throughout the site, the terms “we”, “us” and “our” refer to SerenSkin. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by the following terms and conditions.
General conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission from us.
Accuracy of information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.
We reserve the right to modify the contents of this site at any time without obligation to update any information.
Products and services
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colours will be completely accurate.
All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
Pricing and payments
All prices are listed in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payments must be made at the time of purchase through the available payment methods on our website.
Order acceptance
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or availability issues.
Shipping and delivery
Delivery times provided are estimates and may vary depending on location and external factors beyond our control.
We are not responsible for delays caused by couriers or customs processes.
Returns and refunds
Please refer to our Refund & Returns Policy for detailed information on returns and refunds.
Intellectual property
All content on this website, including text, images, branding, and design, is the property of SerenSkin and may not be used without permission.
Limitation of liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these terms excludes or limits liability where it would be unlawful to do so under UK law.
Governing law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.
Changes to terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically.
Contact information
If you have any questions about these Terms of Service, please contact us at: